Starting [DATE]: Fuze Health will be the new in-network pharmacy for fertility prescriptions currently filled by Optum Specialty Pharmacy. Learn more ›

Welcome to Fuze Health™

We’re here to support your fertility journey every step of the way
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Illustration of three FuzeRx pharmacists standing together, representing continued care and pharmacy support.

Continuing Your Care with Fuze Health

As of February 19, 2026, Optum Specialty Pharmacy (OSP) has transitioned its fertility patients to Fuze Health. Whether you're in the middle of a cycle or just starting your journey, your fertility care remains our top priority. We’re here to provide a seamless pharmacy experience.

Fuze Health offers a convenient digital experience, 24/7 access to fertility-trained pharmacists, and free national overnight delivery of fertility medications. We continue to accept all fertility benefit plans previously accepted by OSP.

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What Does This Mean for Me?

If you’re a current OSP fertility patient, there’s nothing you need to do. Once we receive your prescription, we'll send you a welcome text with instructions to set up your Fuze Health account and schedule your delivery.

A Seamless Pharmacy Experience

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Delivering Convenience and Peace of Mind

We make it easy to get your prescriptions, with flexible delivery options tailored to your needs like free next-day shipping nationwide.
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Affordable Pricing and Payment Support

We’re dedicated to finding you savings, discounts and patient assistance programs.
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24/7 Expert Guidance

Conveniently schedule deliveries, manage medications, access injection tutorials, and view insurance details – all in one place. Plus, get expert support from our fertility-trained pharmacists, available online or by phone, whenever you need assistance.

How It Works

Step 1: Set up your account
After we receive your prescription, we’ll send you a welcome text with instructions for setting up your Fuze Health account.
Step 2: Place your order & schedule your delivery
We’ll notify you when your medications are ready, and you can choose a delivery date that works best for you. You’ll receive tracking when your package ships to keep you updated along the way.
Step 3: Unbox your delivery
Take a moment to review your package. Refrigerate medications immediately and store them as directed. Be sure to check all packaging materials for needles, syringes, or other supplies.
Step 4: Get guidance and injection support
Message our pharmacists through our online portal for personalized support throughout your treatment cycle, and make sure to explore our injection guide videos and content library for additional help.
Two smartphones showing Fuze Health’s onboarding experience, including a welcome text message and a mobile welcome screen with a “Get started” button.Two smartphones displaying the Fuze Health pharmacy checkout flow, showing the cart and delivery selection screens.Two smartphones displaying the Fuze Health pharmacy experience, showing a medications list and an order status screen with an upcoming delivery.Two smartphones showing the Fuze Health pharmacy experience, including an injection guidance video and an in-app message thread with the care team.

How It Works

Step 1: Set up your account
After we receive your prescription, we’ll send you a welcome text with instructions for setting up your Fuze Health account.
Two smartphones showing Fuze Health’s onboarding experience, including a welcome text message and a mobile welcome screen with a “Get started” button.
Step 2: Place your order & schedule your delivery
We’ll notify you when your medications are ready, and you can choose a delivery date that works best for you. You’ll receive tracking when your package ships to keep you updated along the way.
Two smartphones displaying the Fuze Health pharmacy checkout flow, showing the cart and delivery selection screens.
Step 3: Unbox your delivery
Take a moment to review your package and compare the contents with your packing list. Any refrigerated medications will be safely stored in a cooler or silver liner.
Two smartphones displaying the Fuze Health pharmacy experience, showing a medications list and an order status screen with an upcoming delivery.
Step 4: Get guidance and injection support
Message our pharmacists through our online portal for personalized support throughout your treatment cycle, and make sure to explore our injection guide videos and content library for additional help.
Two smartphones showing the Fuze Health pharmacy experience, including an injection guidance video and an in-app message thread with the care team.

FAQs

Transition from Optum Specialty Pharmacy to Fuze Health

Why are my fertility medications being transferred from Optum to Fuze Health?

Optum Specialty Pharmacy will no longer dispense fertility medication after February 18, 2026. After that date, active fertility prescriptions with remaining refills will be transferred to Fuze Health.

Will my other, non-fertility medications be transferred to Fuze Health?

No, only your fertility medications will be transferred to Fuze Health.

Will my provider know that I am now getting my medications from Fuze Health?

OSP has notified all prescribers within its network about the transfer. OSP will send all active prescriptions with refills to Fuze Health. Please have your provider send any future fertility prescriptions to us after February 18. We accept all fertility benefit plans currently accepted by OSP.

Medication and Delivery

How will my medications be delivered?

Your fertility medications will be delivered via free, next day mail.

Do you charge for shipping/delivery?

Next day shipping is free for fertility medications.

Medication Specifics

How far in advance should I order my medications?

We recommend placing your order at least one week in advance before you’re scheduled to start your medications. This allows a window for any unanticipated delays with processing or delivery.

What is included in my order?

Injectable orders include syringes, needles, and alcohol swabs.

How should I handle refrigerated items in my delivery, and what should I do if something is missing?

Please open any delivery containing refrigerated medications immediately and store them as directed. Be sure to check all packaging materials for needles, syringes, or other supplies. In the rare instance that an item is missing, please reach out to us within seven days so we can help.

How do I safely dispose of sharps containers?

You can find your nearest approved collection center here. Please note: Fuze Health is not an approved collection center and cannot accept any used sharps containers.

Support and Contact

When can I contact your Care team for assistance?

Beginning February 19, 2026, please call Fuze Health at 1-800-305-0542 with urgent medication needs or questions.

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Our team is here to help during the following hours:

Monday through Friday: 6 am - 9 pm PT
Saturday and Sunday: 7 am - 6 pm PT
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You can also get support through online secure messaging, and we offer phone support 24/7.

Please note that we are closed on New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

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If I have more questions, how can I reach your team?

You’re welcome to send us a secure message through the online portal: pharmacy.fuzehealth.com or give us a call at 1-800-305-0542.

Company
Fuze HealthCareers
Contact
SalesPatient Support
FuzeRx Cincinnati
2722 E. Kemper Rd,
Sharonville, OH 45241

NPI: 1619646817

1-800-305-0542
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